Reviews

Liberty Lock and Security is proud of the reviews and testimonials provided by our clients. If you would like to submit a review of our service please click the button below.

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Liberty Lock & Security
Average rating:  
 43 reviews
by Google Review by Jan M. on Liberty Lock & Security
Wonderful speedy service!
City & State: Rockville, MD

Liberty Lock was wonderful and extremely quick to assist me when I locked myself out of my car in front of the gas pump. Wonderful speedy service! I was only 10 minutes late to work.

by Google Review by Frank W. on Liberty Lock & Security
Good Service
City & State: Bethesda, MD

Good service, was able to make a key the hardware store could not.

by Julie on Liberty Lock & Security
City & State: Washington, D.C.

I called a friend for a locksmith referral. She referred Liberty Locks and i am so glad i called her! Mr. Liberty Lock arrived on time with a big smile on his face. He was immaculately attired with perfect posture. I needed an exterior deadlock replaced which he accomplished in short time and left with a smile! Top ratings from me!!

by Google Review by Rachel G. on Liberty Lock & Security
Quick Service
City & State: Gaithersburg, MD

I called early Monday morning because my key got stuck in my door when I was leaving for work. He got to my house within 45 minutes and fixed it within 5 minutes. He made sure to check and recheck my key 20 times to ensure it wouldn't get stuck again and also gave me tips to prevent it from happening again.

by Doug Trolan on Liberty Lock & Security
Great business and really nice people
City & State: Silver Spring

I tried 4 other locksmiths to get a set of car keys without any luck. Paul at Liberty did the keys for me in less than 5 minutes at a great price. I highly recommend their business if you need locks, keys or safes.

by Yelp Review by Megan B. on Liberty Lock & Security
Liberty is a real locksmith - highly recommended
City & State: Silver Spring, MD

Super solid key shop here. I drove out here during my lunch hour based on the Yelp reviews and I was not disappointed. Walked in on a Wednesday at noon and asked for two duplicate keys. They were made on the spot and I left three minutes later, only $11 short. And the keys work great! So much better than the Lowe's duplicate and the KeyMe duplicates that take 5 minute of jiggling before they open the door. Liberty is a real locksmith - highly recommended.

by Yelp Review by Ana A. on Liberty Lock & Security
friendly and professional
City & State: Washington, DC

I called them earlier today and they were able to come out within hours (there was no emergency). The tech called me when he was on the way and was promptly on time. He was friendly and helped me to make the best decision that fit my needs.

I had just purchased this home and the deadbolt and plate were off. He was able to fix it quickly and it was better than before.

The tech was friendly, professional, and neat in appearance. I liked that he had all the necessary tools on hand and had his license card visible. (I forgot his name, but he did a great job today).

I will definitely be calling them in the near future for assistance with other locks in the home.

by Google Review by Roey K. on Liberty Lock & Security
Excellent workmanship
City & State: Olney, MD

Excellent workmanship, very professional and has great prices. When I had a lock emergency, Moshe appeared on-time and finished the job pretty quickly!

by Google Review by Judy W. on Liberty Lock & Security
Exceptional Service
City & State: Washington, DC

Their service was exceptional. I drove to Liberty Lock from DC because of the company’s service. Thank you.

by Google Review by Corey N. on Liberty Lock & Security
Very knowledgeable - highly recommend
City & State: Silver Spring, MD

These guys are awesome. Very knowledgeable, and they keep a lot of locks and lock accessories in stock. Highly recommended.

by Angie's List Review on Liberty Lock & Security
Outstanding Service
City & State: Rockville, MD

Outstanding service. Called early morning for a rather emergency need to re-key our exterior locks and install a new deadbolt. I was given an estimate over the phone with clear breakdown of cost for the service call and the hourly rate. I was able to get an appointment the same day - within an hour. Our technician Travis called ahead before leaving his prior appointment and arrived on time. Travis was excellent and very friendly, got right to work. No issues with the re-key or services performed and the total came right within the range of the quote.

by Bernard Sampson on Liberty Lock & Security
Great service
City & State: Philadelphia pa

Hi you guys really surprised me with the money I saved

by Yelp Review by Kevin H. on Liberty Lock & Security
Fast Service - Reasonable Prices
City & State: Clarksville, MD

Need fast service as a walk in and they staff was great they changed the keys on the locks I had and made a great master system for me. Solved a monster headache and did it while I waited at very reasonable prices.
I will be back if I need more work done.

by Yelp Review by Christine M. on Liberty Lock & Security
This place is awesome
City & State: Rockville, MD

This place is awesome. Every time I need speciality keys copied, I come here. I got tired of wasting time going to Home Depot just for them to tell me my keys can't be copied there. One thing Home Depot did though, was referred me to Liberty. They were able to copy my apartment and work office door key literally within a matter of seconds. Very fast service with friendly faces. They sell some diesel looking safes too. If I were in the business or need to purchase one, I would buy it her. Along with the safes, they have various sports lanyards and other key accessories. Pretty cool.

by Yelp Review by Suzette T. on Liberty Lock & Security
Highly recommend!
City & State: Potomac, MD

Went to get some keys copied - I was greeted immediately, got my keys copied and was out in two minutes! Highly recommend!

by Yelp Review by Chrisanne B. on Liberty Lock & Security
I highly recommend this company
City & State: Greenstone, PA

Our home is 90 years old with gorgeous original wooden doors. Unfortunately, it also had the original outdated locks, which were not at all secure or effective. Although we were quite concerned about damaging the architectural character of the house, we hired Liberty to install new deadbolt locks. Darryl was great to work with. He called in advance to confirm times, located very high quality antiqued hardware that perfectly matches the original hardware, and installed them so they look nearly original. The locks work beautifully. I highly recommend this company.

by Google Review by Romona F. on Liberty Lock & Security
Very friendly
City & State: Laurel, MD

These guys get five stars. Stopped in because I needed an extra key. They were very friendly. You can tell they love what they do.

by Google Review by Eric C. on Liberty Lock & Security
answered all my questions with great detail
City & State: Poolesville, MD

I came here because they are a vendor for a specific brand of deadbolt locks. The staff was very informative and answered all my questions with great detail.

by Yelp Review by Carla C. on Liberty Lock & Security
Would recommend 110%!
City & State: Rockville, MD

Excellent service. Informative, patient and professional. Had ignition cylinder replaced. Would recommend 110%! Shawn and Joe are experts. Couldn't ask for better service at great prices.

by Yelp Review by Lesley C. on Liberty Lock & Security
highly recommend Liberty
City & State: Northwest Washington, Washington, DC

I highly recommend Liberty Lock. Michael came to install a sleek Samsung digital lock for me today and the whole process went like a breeze.

On-line, there are lots of complains about how hard it is to get this particular lock installed and I called 7 locksmiths around DC all said no they cannot install the lock. Finally Paul at Pop-a-lock and Michelle at Rockville Lock and Safe took the time to look at the lock and kindly referred me to Liberty.

I spoke to Daniel on the phone initially about the lock, he asked me to send him pictures of my current lock, details on the new lock and said if anyone can do it it would be Liberty. He was right!

I am so very happy with the installation, both Michael and Daniel are most professional and very kind. I will for sure hire them again in the future and highly recommend Liberty.

by Google Review by Nancy M. on Liberty Lock & Security
You can not go wrong using this company
City & State: Clarksburg, MD

Just left Liberty Lock, and could not be happier with service. The staff member who helped me was patient and helpful, and the service was very reasonable and professional. You can not go wrong using this company.

by Google Review by Mohamad O. on Liberty Lock & Security
super friendly and fast service
City & State: Burtonsville, MD

They are really honest with super friendly and fast service.
I dealt with other locksmith companies and they really want to squeeze every penny out of your pocket. Liberty lock was very responsive and by far charged us less than others and they were faster than other companies
Thanks

by Christina Bork on Liberty Lock & Security
Love them!
City & State: Rockville, MD

I am so impressed with this place and SO glad I went. I needed 5 keys made and the two gentlemen who helped us were exceedingly polite, professional and courteous. And FAST!! Was in and out in 15 minutes, tops. Thank you Liberty Lock!! You provide excellent service!

by Google Review by Calamus M. on Liberty Lock & Security
professional service!
City & State: Rockville, MD

Im very happy with their professional service! i Needed to do 2x duplicate keys for my old Ford. I had my own aftermarket blanks- with less than 2minutes all was done and worked perfectly!

by Yelp Review by Matt K. on Liberty Lock & Security
These guys are great!
City & State: Rockville, MD

These guys are great! I would highly recommend Liberty to any of my customers and friends. AAA+++ rating

by David L. on Liberty Lock & Security
Yelp Review
City & State: Rockville MD

I've been to Liberty Lock & Security five times over the last five years. Their staff provides exemplary customer service and expertise in their craft. I've had car keys made from just a glance at a deformed key, Ford chipped keys programmed, and a bunch of other household locksmith needs taken care of well by the folks at Liberty. Furthermore, I consider their pricing to provide a good value.

by Nikila D. on Liberty Lock & Security
Yelp Review
City & State: Washington DC

This is a short review, but had I known about their key copying abilities from Yelp beforehand, this would have saved me a ton of time, so: go to Liberty Lock to copy your keys!

Other stores have limited key inventory, and will direct you here anyway!



After spending the better part of an afternoon going from hardware store (Home Depot) to hardware store (Sears) to copy a key and failing, Liberty Lock was FINALLY able to copy my apparently very old/out of style key in about 2 minutes while being incredibly friendly, despite the store being packed during closing time.

Unlike what I've read about other DMV locksmiths, I didn't have to go back to get the key fixed, as it was perfect and fit in my door when it was copied! Go here and save yourself the time and stress!

by Mark T. on Liberty Lock & Security
Yelp Review
City & State: Arlington VA

It pays to make a few phone calls.... We had to get two doors re-keyed. I was quoted prices from nearly $900.00 to less than $300.00. Liberty was polite and on time and did the work exactly as quoted. Michael our locksmith was great, I will continue to use Liberty for all my and my company's locksmith needs.

by Gayle S. on Liberty Lock & Security
Excellent service
City & State: Rockville

Excellent customer service -- friendly and informative on the phone, and great in person. They replaced my car key in no time, at half what the dealer would have charged, and less hassle I'm sure. I would highly recommend them to anyone!

by Irene T. on Liberty Lock & Security
Yelp Review
City & State: Ellicott City MD

Liberty Lock recently did some work in my home, and I couldn't be happier! The employees arrived exactly on time. They were very careful as to not damage my walls. They were efficient, polite, and very personable. I recommend them 100%.

by Angie's List Review on Liberty Lock & Security
customer friendly, competitive prices
City & State: Bethesda, MD

They did a nice job. One person came out and it took him two hours to complete the job. The locks are high security that they had to break them. You need authorization to unlock them and the mechanism on the bolts can not be destroyed. They are confident on what they do. I would tell friends to expect them to be customer friendly, competitive prices and they do good work.

by Esia S. on Liberty Lock & Security
Yelp Review
City & State: Silver Spring MD

I came here because I was running an errand for my mom. We had gone to Home Depot to copy our house keys, but with error as usual. Finally, we decided to try a real locksmith. My friend and I were greeted promptly by Joe, who was more than happy to help us with our keys. We had wonderful small talk and he gave me a discount on each key since we were buying so many! On top of that, he gave me one free key because of a promotion they had going on their website! It was more than what we'd usually pay, but it was worth it. All our keys work!



Big shoutout to Joe!

by Angie's List Review on Liberty Lock & Security
Expert Service
City & State: Germantown, MD

I have used Liberty Lock and Security a number of times, the most recent being in Oct. 2012.
The company has never failed in promptness, courtesy, reasonable prices, and expert
service. The technicians are talented and know their job. I will continue to use the company.

by Sarah S. on Liberty Lock & Security
Yelp Review
City & State: Gaithersburg MD

We have used Liberty twice for rekeying and they have always been prompt and reliable. I had some questions about a safe and Kevin walked me through it over the phone. He was incredibly helpful and generous with his time. They easily could have come out and charged me hundreds of dollars for the service they provided. We will use them every time. We strongly recommend!

by George A. on Liberty Lock & Security
Yelp Review
City & State: Rockville, MD

After unsuccessfully trying a couple other places, I was referred to Liberty Lock without hesitation by another business in the area. Having now used their services, I'm glad to do the same online as they were really helpful. In addition to be able to solve problems, good customer service goes a long way. They really impressed me and frankly made my day! Give them a call and they'll listen to come up with solutions. I'm happy to have met them and recommend them!

by Matthew M. on Liberty Lock & Security
Yelp Review
City & State: Rockville MD

I just bought a house and needed a crash course in deadbolts and door locks. The guys at Liberty were great -- extremely knowledgeable and very helpful. There was no hard sell. I wound up doing some work on my own to save some bucks, but I also went back to liberty for some of the trickier work. They had it done in the same day, and for a premium-yet-fair price. Highly recommend.

by Jennifer A. on Liberty Lock & Security
Yelp Review
City & State: Dale City CA

Great place and great service! They not only know how to work with cars but give great advice and are honest. They don't try to rip you off and make sure your keys work well. You should definitely go here. Must better service than trying to get keys made at Lowe's or Home Depot. It's worth the overhead cost.

by Gary M. on Liberty Lock & Security
Yelp Review
City & State: Rockville MD

Been using liberty for over 20 years as the owner of Preferred Automotive. We appreciate their services.

by Marie Z. on Liberty Lock & Security
Yelp Review
City & State: Rockville MD

There is no such thing as a cheap locksmith but Liberty Locks is honest, helpful and very reasonable. After using the cheap locks at Home Depot that kept on wearing out after a year because the lock was exposed to rain, I went to Liberty Locks and they got me the lock I needed and never had another issue. I have been back there several times for my extra keys and they even got me back in my car after I locked the keys in it. These guys are super nice, reasonable priced and trustworthy.

by A Google User on Liberty Lock & Security
City & State: Gaithersburg, MD

I went there to get a new car key for my Infiniti and it worked like a charm. It cost me a fraction of what the dealer would charge. No doubt about their good service and 30 years of good local reputation. Definitely recommend the place not only if you need a new/replacement car key. Give them a call if you have questions. I dealt with Joe.

by Matthew L. on Liberty Lock & Security
Yelp Review
City & State: Silver Spring MD

I wasn't psyched to drive all the way over here, but once I got there, I realized these guys were great. I had a specialty key I needed copied that no one else seemed to be able to do (Lowes/Home Depot/local hardware stores). These guys had the equipment and made 2 great copies - The service was friendly and fast. I could tell the guy really knew his stuff too - he pointed out some things immediately that I found out after a few hours of internet searching. Bottom line - I recommend them highly!

by Angie's List Review on Liberty Lock & Security
Good Experience
City & State: Gaithersburg, MD

It was a good experience. The tech (Tim) arrived on time, was pleasant and courteous, and worked quickly. They gave good advice. The store personnel were very helpful and nice as well. I would do business there again. It was a convenient location to my house too.

by Angie's List Review on Liberty Lock & Security
Reliable Company
City & State: Rockville, MD

LIBERTY LOCK AND SECURITY MADE LOCKS FOR OUR HOME AT A REASONABLE PRICE. THIS IS A RELIABLE COMPANY AND WE HAVE USED THEM FOR YEARS, WHETHER WE NEED A NEW LOCK OR LOST A KEY.